Company Policies

Our company polices are as follows:

• Contact in 8 hours, inspection in 48 hours.

• Written report in 10 days.

• Reserve letter in 72 hours if loss exceeds $10,000.

• Updates sent on significant developments after 21 days.

• Hiring of engineer, contractors and or experts with company approval only.

• No multiple lump sums or minimum charges.

• Advances / Proof of Loss must be authorized by insurer.

GENERAL

• Investigative coverage's and analyze to loss and damage.

• Risk analysis with photos of overall risk.

• Date file diary.

INVESTIGATION

• Secure fire, police reports and or interview.

• Obtain detailed SS or RS of insured.

• Perform initial C & O investigation and advise in 72 hours.

• Investigate all avenues of subrogation.

• Photographs of damage.

• Prepare own unit cost of time and materials.

• Prepare detailed scope and submit all competitive bids.

• Obtain supporting invoices or inventory and verify.

• Evaluate for insurance to value, building, contents.

• Obtain competitive R.C.V quotes and determine A.C.V values.

• Roof damage accompanied by ON THE ROOF photos and DIAGRAM.